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Content DescriptionThis document describes a maturity assessment model to evaluate the degree of responsiveness of the smart community infrastructure with different maturity levels. This document provides the assessment domain (e.g. governance infrastructure, health infrastructure), categories (e.g. availability, affordability, safety and security, quality of service), and the criteria of maturity levels to assess the responsiveness to promote the interaction between the residents and the community by satisfying residents’ needs. This document: —    clarifies the assessment domain associated with residents’ needs in the community; —    provides users with standardized assessment categories to measure the degree of responsiveness of the smart community infrastructure. This document is intended to be used by providers and operators of community infrastructure, community planners and government decision-makers. This document applies to all types of communities, regardless of their geographical location and size. About ISOISO, the International Organization for Standardization, brings global experts together to agree on the best way of doing things – for anything from making a product to managing a process. As one of the oldest non-governmental international organizations, ISO has enabled trade and cooperation between people and companies all over the world since 1946. The International Standards published by ISO serve to make lives easier, safer and better. |
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