Cart (0)
- No items in cart.
Total
$0
There is a technical issue about last added item. You can click "Report to us" button to let us know and we resolve the issue and return back to you or you can continue without last item via click to continue button.
Not a subscriber? Register for a trial account.
Already a subscriber? 
MADCAD.com Free Trial
Sign up for a 3 day free trial to explore the MADCAD.com interface, PLUS access the
2009 International Building Code to see how it all works.
If you like to setup a quick demo, let us know at support@madcad.com
or +1 800.798.9296 and we will be happy to schedule a webinar for you.
| Email * | |
| Password * | |
| Confirm * | |
| First Name * | |
| Last Name * | |
| Title | |
| Company Name * | |
| Company Size * | |
| Industry * | |
| Address * | |
| Address 2 | |
| City * | |
| State * |
Zip *
|
| Country * | |
| Phone * | |
| How did you hear about MADCAD.com? * |
|
Reset password
Enter your personal account email address to request
a password reset:
a password reset:
Reset password
Enter your account email address to request
a password reset:
a password reset:
Security check
Please login to your authorized staff account to use this feature.
Are you sure you want to empty the cart?
Report To Us
Contact us for a custom quote
⨯To continue with accurate pricing,
please select your company type below:
⨯We need your input!
Are you a code official in a jurisdiction with less than 300,000 population?
⨯ We need your input!
⨯ We need your input!
⨯We need your input!
Are you an existing Madcad user?
If so, please login to continue with the free items in your cart.
⨯We need your input!
This bundle includes subscribed items.
Download File
eLibrary >
Fundamentals of Health Care Improvement: A Guide to Improving Your Patients\' Care, Fifth Edition >
Expand All
TOC Search:
Fundamentals of Health Care Improvement: A Guide to Improving Your Patients\' Care, Fifth Edition, 2025
- Fundamentals of Health Care Improvement [Go to Page]
- Joint Commission Mission
- Disclaimers
- Development Team
- Joint Commission Reviewers
- Table of Contents
- Dedications
- Foreword from Joint Commission
- Foreword from Institute for Healthcare Improvement
- Access to the Digital Tools in This Book
- Introduction [Go to Page]
- Overview of Contents [Go to Page]
- Chapter 1: Identifying Gaps in Quality and Working in Teams to Close Those Gaps
- Chapter 2: The Forgotten Aim
- Chapter 3: Finding Scientific Evidence for Clinical Improvement
- Chapter 4: Identifying a Focus for Improvement
- Chapter 5: Process Literacy, Context, Culture, and Systems in Health Care
- Chapter 6: Measurement Part 1: Data Analysis for Decision-Making in Health Care
- Chapter 7: Measurement Part 2: Using Run Charts and Statistical Process Control Charts to Gain Insight into Systems
- Chapter 8: Understanding and Making Changes in a System
- Chapter 9: Spreading Improvements
- Chapter 10: Publishing and Presenting Quality Improvement
- Appendix: Tools to Help Your Improvement Work
- About the Authors [Go to Page]
- About the Foreword Authors
- Acknowledgments
- CHAPTER 01 Identifying Gaps in Quality and Working in Teams to Close Those Gaps [Go to Page]
- Diagnosing an individual
- Diagnosing a System
- Finding the Quality Gap
- Evidence-Based improvement [Go to Page]
- The Missing Connector
- Caring for a System
- Describing improvement Methods [Go to Page]
- Relationships Among the Pillars
- Triple, Quadruple, and Quintuple Aim
- interprofessional Teams for improvement [Go to Page]
- Improvement Teams [Go to Page]
- System leader
- Team members
- Executive sponsor
- Patients and family members
- The Model for improvement [Go to Page]
- Three Questions in the Model for Improvement
- Summary [Go to Page]
- BRIDGING GAPS IN IMPROVEMENT [Go to Page]
- Quality Improvement Programs
- Six Sigma
- Lean
- Lean Six Sigma
- Robust Process Improvement® (RPI)®
- Study Questions [Go to Page]
- References
- CHAPTER 02 The Forgotten Aim [Go to Page]
- The Quality Chasm
- Overview: Health Equity and Health inequity [Go to Page]
- Social Drivers of Health: Upstream and Downstream Influences
- Global Perspectives on Health Inequities
- Why Health Equity Matters to Quality improvement Practitioners [Go to Page]
- Integrating Equity into Quality Improvement Practice [Go to Page]
- The Foundation for Equity-Focused Quality Improvement
- Equity-Related Concepts and Theories: Key Definitions
- Power, Privilege, and Bias in Health Care [Go to Page]
- Using the Wheel of Privilege and Power
- Improvement Opportunity, Part 2
- Summary
- Study Questions [Go to Page]
- References
- CHAPTER 03 Finding Scientific Evidence for Clinical Improvement [Go to Page]
- The importance of Evidence-Based Practice [Go to Page]
- Sources Beyond Research
- Limitations of EBP [Go to Page]
- Linking evidence to systems of care
- Formulating the Right Questions [Go to Page]
- Questions to Find Evidence for Patient Care [Go to Page]
- The PICO method: Creating foreground questions
- Questions to Find Evidence on Populations and Systems
- Filtered and Unfiltered Evidence, “Right” and “Best” Answers
- Evaluating the Strength of Evidence [Go to Page]
- Unfiltered Information [Go to Page]
- Cohort studies [Go to Page]
- Randomized controlled trials
- Filtered Information [Go to Page]
- Evidence syntheses
- Systematic reviews
- Perspectives of filtered information
- Level of Evidence
- Choosing the Right Resources Based on the Question
- Working with a Reference Librarian [Go to Page]
- Levels of Literature Searches
- Summary
- Study Questions [Go to Page]
- Scenario 1
- Scenario 2
- References
- CHAPTER 04 Identifying a Focus for Improvement [Go to Page]
- Step 1: identify a General Area to improve [Go to Page]
- Approaches to Identifying Improvement Areas
- Step 2: Narrow the Focus of the improvement Work [Go to Page]
- Criteria to Focus Improvement Work
- Step 3: Create a SMART Global Aim Statement to Guide the improvement Work
- Using SMART Criteria to Define a Clear Global Aim Statement
- Summary
- Study Questions [Go to Page]
- Identifying Opportunities for Improvement [Go to Page]
- Scenario 1
- Scenario 2 [Go to Page]
- Identifying and Evaluating the Components of an Aim Statement
- Scenario 1
- Scenario 2
- Scenario 3 [Go to Page]
- References
- CHAPTER 05 Process Literacy, Context, Culture, and Systems in Health Care [Go to Page]
- Process Analysis [Go to Page]
- The Importance of Process Analysis
- Process Analysis Methods [Go to Page]
- Brainstorming
- Flowchart or Process Map
- Deployment Flowcharts
- Workflow Diagrams
- Clinic Visits, Continued
- Context, Culture, and Systems [Go to Page]
- Context
- Culture
- Systems
- Process, Context, and System Analysis Methods [Go to Page]
- Readiness for Change
- Cause-and-Effect Diagrams
- Driver Diagram
- Process, Context, and Systems in implementation Science
- Summary
- Study Questions [Go to Page]
- Cause-and-Effect Diagram
- References
- CHAPTER 06 Measurement Part 1: Data Analysis for Decision-Making in Health Care [Go to Page]
- importance of Data for the improvement of Health Care [Go to Page]
- Historical Foundations for Using Data to Improve Care [Go to Page]
- Florence Nightingale’s polar-area diagram [Go to Page]
- Ernest Codman’s end result system
- Challenges in Applying Data to Improve Care
- Building Measurement Knowledge [Go to Page]
- Fundamental Approaches to Measurement [Go to Page]
- Research
- Accountability
- Improvement
- Navigating the Interfaces of Measurement Approaches
- Understanding Variation in Measurement for Improvement [Go to Page]
- Understanding variation in data is vital for taking action
- Potential consequences of not understanding variation
- The critical role of measurement for improvement
- identifying a Balanced Set of Measures for improvement [Go to Page]
- Identifying Appropriate Measures of Value [Go to Page]
- Process, outcome, and balancing measures
- The value equation [Go to Page]
- Quality
- Step 1: Brainstorming to identify measures
- Step 2: Narrowing the list of possible measures [Go to Page]
- Quality [Go to Page]
- Clinical outcomes and results
- Functional status of patients or the system
- Satisfaction of stakeholders
- Costs
- Social drivers of health
- Step 3: Creating operational definitions
- Step 4: Qualitative or quantitative measures?
- Using Other Data Instruments or Collection Methods
- Summary
- Study Questions
- References
- CHAPTER 07 Measurement Part 2: Using Run Charts and Statistical Process Control Charts to Gain Insight into Systems [Go to Page]
- Quality improvement Measurement: Evaluating Systems over Time
- Common- and Special-Cause variation [Go to Page]
- Implications of Differences in Causes of Variation
- Run Charts and Statistical Process Control Charts: The Basics [Go to Page]
- Analyzing Why a Significant System Change (Special-Cause Variation) Occurs
- Run Charts
- Rules of Detection in Run Charts [Go to Page]
- Determining the reason for special-cause variation
- Statistical Process Control (SPC) Charts
- interpreting Statistical Process Control Charts [Go to Page]
- Rules of Detection in Statistical Process Control Charts
- Acting on Interpretations from the Charts
- Using Statistical Process Control Charts to Predict Future Performance
- Control Limits for Groups of Data
- Using XmR Control Charts
- Summary
- Study Questions [Go to Page]
- References
- CHAPTER 08 Understanding and Making Changes in a System [Go to Page]
- The Complexity of Systems Changes [Go to Page]
- The Model for Improvement: Identifying Specific Changes to Test [Go to Page]
- The two-part final stage of the Model for Improvement
- The evidence-based improvement formula applied to changes in a system
- IMPLEMENTATION SCIENCE
- Managing Changes in a System
- Patterns of Responses to Change/ Innovation [Go to Page]
- Identifying Possible Changes Using Change Concepts [Go to Page]
- PDSA 1
- Using PDSA Cycles to Test and Assess Changes [Go to Page]
- Embedding knowledge gained from the Model for Improvement into a system
- Barriers and Facilitators to Change
- Summary
- Study Questions [Go to Page]
- References
- CHAPTER 09 Spreading Improvements [Go to Page]
- Spread: Overview and Definition
- Step 1: Setting a Foundation for Spread [Go to Page]
- Establishing a Spread Team
- Aligning a Spread Effort with Strategic Goals
- Establishing a Spread Aim
- Step 2: Developing an initial Plan for Spread
- Developing a Communication Plan
- Addressing response to change [Go to Page]
- Using the Social System for Spread [Go to Page]
- Using the department and unit structure
- Removing environmental barriers
- Measurement [Go to Page]
- Collecting the data
- Sharing the data
- Accountability for the data
- Responding to the data
- Step 3: Carrying Out and Refining the Spread Plan [Go to Page]
- Sustaining Improvement
- Recommended Spread Effort Components
- Summary [Go to Page]
- Spread Through Learner and Patient/Family Networks
- References
- CHAPTER 10 Publishing and Presenting Quality Improvement [Go to Page]
- Dissemination of improvement Work [Go to Page]
- Presenting Quality Improvement
- Publishing Quality Improvement
- SQUIRE 2.0
- Notes to Authors
- Title and Abstract [Go to Page]
- Rationale
- Context
- Study of the intervention(s)
- Other resources in the guidelines
- Differentiating Between improvement and Research
- Summary [Go to Page]
- References
- APPENDIX Tools to Help Your Improvement Work
- improvement Project Worksheet [Go to Page]
- The Seven-Step Meeting Process
- Team Roles
- Team Charter
- Readiness for Change
- Collaborator Assessment [Go to Page]
- Collaborators
- Opinion Leaders
- Customers
- Complex Adaptive System [Go to Page]
- Reference
- Timeline
- Communication Plan
- Tools from the institute for Healthcare improvement (iHi)
- Driver Diagram [Go to Page]
- Instructions:
- Tips for Developing a Survey and Collecting Real-Time Data
- Change Concepts Worksheet
- Plan-Do-Study-Act (PDSA) Worksheet
- Team Evaluation [Go to Page]
- Goals, Roles, Processes, and Interpersonal (GRPI) Analysis Tool
- Creating a Storyboard
- Reviewing the Literature: The CRAAP Test
- INDEX [Go to Page]
- A
- B
- C
- D
- E
- F
- G
- H
- I
- J
- L
- M
- N
- O
- P
- Q
- R
- S
- T
- U
- V
- W
- X [Go to Page]
Copyright 2026 Compu-tecture, Inc.
All Rights Reserved.
About Us /
Careers /
support@madcad.com /
1.800.798.9296